Privacy Policy
Privacy Policy of NipNip Squishy
Last updated: 25 Nov,2024
At NipNip Squishy ("we", "our", or "us"), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, share, and process your personal information when you visit our website nipnipsquishy.com (the "Site") or use our services, including when you make a purchase or interact with us. Please note that our products are not intended for children.
By accessing our Site or using our services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Site or services.
1. Collection and Use of Personal Data
Personal data is information that can be used to identify you directly or indirectly. We collect and use different types of personal data depending on your interactions with our Site.
a. Data You Provide Directly
We collect the following personal information when you interact with us or use our services:
Contact Information: name, address, phone number, email address.
Account Information: username and password if you create an account on our Site.
Payment Information: credit or debit card number, billing and shipping information.
Order Information: products you purchase, return, or exchange.
Communications: information you provide through messages, requests, or interactions with our customer service team.
b. Data Collected Automatically
When you visit our Site, we automatically collect certain information using cookies and other tracking technologies:
IP Address.
Browser type and operating system.
Pages visited and interactions with our Site.
Device identifiers and diagnostic information.
c. Data Collected from Third Parties
We may also collect information about you from third parties, such as:
Payment providers to process your transactions.
Analytics providers to better understand your interactions with our Site.
2. Use of Personal Data
We use your personal data for the following purposes:
To provide our services: Process your orders, arrange delivery, manage your account, and respond to your inquiries.
To improve our products and services: Analyze Site usage to optimize user experience and develop new services.
To communicate with you: Send notifications about your account, orders, or promotional offers (with your consent).
For security and fraud prevention: Detect and investigate any suspicious or illegal activities.
For legal compliance: Comply with applicable laws and regulations.
3. Sharing of Personal Data
We share your personal data only in the following circumstances:
With service providers: We share your data with payment processors, delivery services, and data hosting providers to fulfill our services.
With marketing partners (with your prior consent): We may share your data with third-party partners to send you offers that may interest you.
For legal compliance: We may disclose your data in response to legal requests, court orders, or to protect our rights.
4. International Data Transfers
If we transfer your personal data outside of your country of residence, we will take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy and applicable laws. This includes implementing Standard Contractual Clauses (SCCs) or relying on other approved mechanisms for cross-border data transfers.
5. Children's Privacy
Our products and services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
If you believe that we may have collected information from children, please contact us at support@nipnipsquishy.com.
6. Cookies and Similar Technologies
We use cookies and similar technologies to personalize your experience, analyze Site usage, and display relevant advertisements. You can adjust your browser settings to refuse cookies, but please note that certain functionalities of the Site may be affected.
For more information on how we use cookies, please see our Cookie Policy.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Right to Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
Right to Deletion: You have the right to request the deletion of your personal data, subject to certain legal exceptions.
Right to Restriction: You have the right to request that we limit the processing of your personal data.
Right to Object: You have the right to object to the processing of your personal data, including for direct marketing purposes.
Right to Data Portability: You have the right to receive a copy of your personal data in a structured, machine-readable format.
To exercise your rights, please contact us at support@nipnipsquishy.com.
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
The right to know what personal information we collect, use, and share about you.
The right to request that we delete your personal information.
The right to opt-out of the sale of your personal information (note: we do not sell personal information).
To exercise your rights under the CCPA, you can contact us at support@nipnipsquishy.com or call us at +1 (307) 381-9980.
For more information about your rights under the CCPA, please see our California Privacy Rights page.
9. European Privacy Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to:
Withdraw consent at any time if our data processing is based on consent.
Lodge a complaint with your local data protection authority.
To exercise your GDPR rights, please contact us at support@nipnipsquishy.com.
10. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. This includes retaining your data for as long as you have an account with us or as necessary to provide you with our services.
11. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
12. Do Not Track (DNT) Signals
Our Site does not respond to Do Not Track (DNT) signals. However, you can opt out of certain tracking activities by adjusting your browser settings or managing your cookie preferences.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the "Last updated" date. Your continued use of our Site after such changes constitutes your acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data processing practices, please contact us at:
NipNip Squishy
Email: support@nipnipsquishy.com
Phone: +1 (307) 381-9980
Useful Links
Privacy Policy
Refund Policy
Terms of Service
Copyright © 2024 NipNip Squishy. All rights reserved.
Key Additions for Global Compliance
GDPR Compliance: Covers the rights of users in the EEA, including data access, deletion, and withdrawal of consent. It also addresses data transfers outside the EEA.
CCPA Compliance: Includes rights for California residents, such as the right to know, delete, and opt-out of data sales.
COPPA Compliance: Explicitly states that your products are not for children under 13 and ensures no data collection from children.
International Data Transfers: Ensures that any cross-border data transfers comply with applicable laws, such as GDPR.
Delivery Time Frame
Processing Your Order
All orders will be shipped within 7 days after payment! Since most of our products are handmade, please allow 3-7 days for us to prepare your order with care. Once you place your order, you’ll receive an email confirming it. If applicable, you’ll get a tracking number via email as soon as our courier updates the tracking code. You can check your shipping progress anytime through your email or by tracking your order on our website.
- Processing Time: 3-7 days
- Standard Shipping Time: 7-14
- Total Time: 16-21 days
(*working days)
Contact Us
Have questions or need assistance? We're here to help! Feel free to reach out to us using any of the methods below.